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Q: Do I need a physical card to earn and redeem points?

A: No. To earn points online, sign in to your Walgreens.com account. In store, provide your phone number, the mobile card, or present your physical card. If you joined Balance Rewards online, you will not be mailed a physical card. If you would like a physical card, visit your local Walgreens or Duane Reade and ask a sales associate to link a physical card to your membership.

Q: I joined online and want a physical card. How do I get one?

A: If you joined Balance Rewards online, you will not be mailed a physical card. If you would like a physical card, visit your local Walgreens or Duane Reade and ask a sales associate to link a physical card to your membership.

NOTE: You do not need a physical card to participate in Balance Rewards. To earn points online, sign in to your Walgreens.com account. In store, provide your phone number, the mobile card, or present your physical card.